Be fit. Change lives. Have fun.

Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you.

We’re looking for a driven and proven leader. Some one with management experience who is approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can coach and motivate a sales team. Who listens. Who likes to stay fit and to have fun. If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them.

Orangetheory has a feel like no other fitness venue. It’s personal and close-knit; when members walk into a studio, they feel like they’re coming home. Plus, our workouts are backed by science, and that’s what makes them unique and awe-inspiring.

We Offer

We provide substantial paid training, certifications, and support to ensure your success
Compensation includes competitive base pay, commission, and performance bonuses
Free Studio Membership
Product discounts
Flexible schedule that works around educational or personal goals
Fitness casual dress-code
Passionate, collaborative work environment
The opportunity to learn every aspect of the business to eventually become a Franchisee or Business Owner if desired

Here’s more of what we’re looking for:

Excellent verbal and written communication skills
Enthusiastic, energetic, personable, and friendly disposition
Passion for health and wellness
Team player

Specific job duties and selection requirements vary between Orangetheory studio locations. Downtown Fit, LLC (dba Orangetheory Fitness Downtown LA and South Park) is seeking a highly motivated and experienced General Manager to lead our team. In this role, you will be responsible for managing a team of sales representatives and driving sales growth within your assigned district. Your primary focus will be on developing and implementing sales strategies, building strong customer relationships, and achieving sales targets. Working directly with ownership, you will assist in ensuring the day-to-day operations of the business remain fluid, efficient and customer facing. This Management role provides excellent quality of service to both members and the staff through strong leadership skills and exceptional salesmanship. This management role will provide detail-oriented training for new sales associates, as well as consistently offering scheduled practice & maintenance sessions for improving the sales skills of the existing team. This role will report directly to ownership. The General Manager will have a positive and willing attitude to lead both studios of Downtown Fit, LLC to success - month over month - in membership growth, membership retention, and strengthening the Downtown Los Angeles Orangetheory Fitness community.

Essential Duties and Responsibilities can Include but are not limited to:

Manage Sales Department Team at both the Downtown LA and South Park Studios.
Oversee, meet and exceed all key performance sales indicators (memberships, packages, retail, usage and attrition).
Must individually sell a minimum of $2,500 in new services monthly.
Oversee Sales Department New Hire Onboarding and Training.
Oversee in developing and implementing and maintaining an effective sales program.
Ensure all Marketing and Fitness Department events, promotions and projects are supported by Sales Dept.
Conduct telephone inquires/follow up calls/customer care calls (50% of your time).
A special focus will be placed on Membership Type Changes, Product/Service sales and Special Membership processing.
Lead OTF Studio tours with prospects, guests and members.
Lead by example and greet members and guest promptly, enthusiastically and with a smile to create a friendly positive experience in our studio.
Enforce all OTF corporate policies, business practices, systems and processes.
Ensures that all Customer Care systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Textellent Inquires (general and sales related), Guest Registration, delinquent account procedures, customer care calls and membership change requests.
Provide and maintain five star customer service
Have FUN at work!

REQUIRED EDUCATION/ / EXPERIENCE

Must possess a team captain attitude and have a strong desire to help other people.
Excellent communication and customer service skills
2-3 years related experience in franchise operations and business development required
Bachelor’s Degree in Business preferred or equivalent work experience
Franchise experience preferred
Proficiency in MS Office programs: Office 365, Word, Excel and PowerPoint and AdobeSign
Experience in MindBody, Textellent, Orangebook, Ring Central preferred
Maintain active CPR/AED certification
Ability to multi-task and stay organized.
Must be able to safely lift and move up to 40lbs
Fitness industry experience a plus

POSITION TYPE

This is a full-time salary position overseeing two studio(s) within the same district. The General Manager will split their week evenly between both Downtown LA locations and will schedule for minimum 1 weekend day shift a month per studio.

LOCAL TRAVEL

In this position local travel may be necessary and it will normally be local within the Downtown LA Area and LA or OC County Region during business hours.

BENEFITS

We offer a competitive salary along with exceptional benefits such as:

● Free workouts at ownership studios

● Stipend Healthcare and Cell Phone Reimbursements

● Paid Sick Time Off

● 2 Weeks Paid Vacation Time Off

● Team Building, Employee Engagement activities and so much more

Our Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

If you are a results-oriented individual with a passion for sales and the drive to succeed, we want to hear from you. Join our team as a District Sales and Operations Manager and take your career to new heights.

Letters of consideration can be emailed to wfindorff@orangetheoryfitness.com. Please note that only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

Employee discount
Paid time off

Schedule:

10 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekends as needed

Work Location: In person

Compensation: $70,000.00 - $75,000.00 per year

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

_{Acknowledgement *}

_{I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.}

_{Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.}

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